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30-day returns
To ensure your shopping experience, our company solemnly commits to the following shipping timelines:
1. Shipping Timeframe
We commit to completing order review, product picking, packaging, and dispatching within 7 business days (approximately one week) after your successful order placement and payment. The order will be handed over to our partnered logistics carriers for shipment. Once dispatched, you will receive a shipping notification including the tracking number, allowing you to monitor the package status in real time.
2. In-Transit Timeframe
From the time the Product is handed to the logistics carrier, we Commit delivery within 30 days. This policy covers most regions nationwide (including Hong Kong, Macau, and Taiwan). Delays may occur in remote areas (e.g., parts of Xinjiang and Tibet) or due to force majeure (e.g., severe weather, traffic controls), for which we seek your understanding.
3. Assurance & Clarification
This policy is designed to set clear customer expectations. Should significant delays in shipment occur due to reasons on our end, we will proactively communicate with you and provide solutions. For any issues arising during transit, our customer service team will actively assist in coordinating with the logistics provider.
This policy aims to provide you with clear and transparent expectations regarding shipping times. Thank you for your support and trust.
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